Franck Bosch

Franck Bosch is a Senior Technical Account Manager at NICE CXone, where they have worked since 2020, focusing on customer advocacy for C-Level customers and post-go-live support. With over seven years in the Technical Account Manager role as part of the Customer Success Team, Franck manages various accounts across Europe and the Middle East while collaborating with UCaaS partners like 8x8 and Verizon. They possess more than 14 years of experience in project management within the telecommunications industry, specializing in large-scale product development and integration projects across EMEA. Franck's background includes positions at Schneider Electric, Motorola, and Fujitsu, where they honed their communication and stakeholder management skills, enabling effective relationship-building in multicultural settings.