Gary Netherland

Gary Netherland, MPS, currently serves as the Lead Technical Account Manager at NICE since April 2023. With extensive experience in customer service management, Gary held the role of Senior Client Service Manager at Avaya from September 2007 to September 2022, where expertise in data and networking propelled the identification of service opportunities for clients investing up to $30M annually. Prior to Avaya, Gary managed operations at Target Corporation, overseeing a 1 million square foot distribution center, and held a managerial position at Hewlett Packard Company, where responsibilities included developing a $14.2M budget for a call center. Earlier in career history, Gary served as a Computer Lab Coordinator at Western Nebraska Community College and as a Police Officer in the U.S. Army, where responsibilities included safeguarding classified materials and conducting investigations. Educational qualifications include a Master of Science in Organizational Leadership from the University of Denver, a Bachelor of Business Administration from Regis University, and a Security + certification from Syracuse University.