Germain Brown currently serves as the Lead Technical Account Manager at NICE, a position held since December 2023. Previously, Germain worked at ADP from July 2008 to July 2023, progressing through various roles including Lead Tech & Application Support Specialist, Tech and Apps Management Specialist I-II, and Client Tech Analyst I-III. During time at ADP, Germain focused on automation in data processing, user training, and strategic planning, alongside improving incident resolution through root cause analysis. Germain holds a Master of Science in Computer Systems Networking and Telecommunications from the Keller Graduate School of Management of DeVry University and a Bachelor of Science in Computer/Information Technology Administration and Management from DeVry University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices