Glenn S. is a Senior Education Professional at NiCE, where they are currently engaged in enhancing educational initiatives. Previously, they worked at NCO Financial Systems from 2001 to 2013, focusing on implementation, training, and support for Predictive Dialer/IVR technology. Glenn also served as a Senior Product Learning Specialist and Account Manager at LiveVox from 2014 to 2015, contributing to the advancement of cloud contact center solutions.
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