Grant Goodwin

Grant Goodwin is an experienced Senior Technical Account Manager currently at NICE CXone since November 2021, previously holding a similar position at Alvaria, Inc. from February 2019 to October 2021. Prior to this, Grant Goodwin served as a Technical Support Manager at Momentum Telecom from 2013 to 2019, overseeing a team of supervisors and a large group of Technical Support Representatives. Earlier roles include managing representatives at Integrated Broadband Services, serving as Intensive Case Management staff at Cobb County Community Services Board, and working as a Residential Mental Health Counselor. Grant Goodwin holds a Bachelor of Business Administration in Finance from Kennesaw State University, obtained between 2004 and 2008.