Hidehiko Shimada is the Director of Professional Services CX at NICE Japan Ltd., where they currently lead the Professional Services and Technical Support teams. In July 2024, they became a Sole Proprietor and took on the role of Project Manager for an Oracle Fusion Cloud ERP implementation project, naming their business "Shimada Denki" in homage to their late father's electronics store. Prior to this, Shimada served as the Head of the Application Support Division at Oracle Japan, overseeing support for Oracle Fusion Cloud ERP and various other products across Japan and Korea, and had management responsibilities for a broader region until 2020. They earned a Bachelor’s degree in Economics from Hitotsubashi University between 1991 and 1995.
Location
Tokyo, Japan
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