Hugo Pineda

Hugo Pineda is an experienced professional in business operations and technology, currently serving as the Director of Business Operations at NiCE since June 2013. Hugo has held various roles within the same company, including Sales Enablement Director, Sales Enablement Manager, and Global Salesforce Administrator, as well as IT Support Specialist focusing on desktop support. Prior to NiCE, Hugo worked at HCLTech from April 2008 to June 2013 as a Desk Side Tech and Hardware Technician, and also served as a Desktop Support Specialist at Eisai. Hugo's educational background includes a Business Analyst program from Harvard Business School in 2020, Network Support studies at Cepi Base in Barcelona from 2005 to 2007, and a degree in Electronic Engineering from Universidad Antonio Nariño completed in 1999.