Jackson Stephens is a seasoned technology professional with extensive experience in product management, project management, and IT auditing within the software as a service (SaaS) industry. Currently serving as a Senior Product Manager at NICE since May 2014, Jackson oversees the user interface and APIs for leading cloud contact center software. Prior roles include Senior Project Manager/Program Manager and Senior IT Internal Auditor at NICE, and IT Director at Helpside, where Jackson established a comprehensive IT department. Additional experience includes roles at Ernst & Young, Ubix, and Brigham Young University, complemented by an educational background in Information Systems Management and Business Management with an emphasis on Information Systems from Brigham Young University.
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