Jaime Roldan Schmidt is a Voice Engineer and Implementation Specialist at NICE, drawing on over 8 years of experience in Networking and Telecommunications. They have a solid background in Unified Communications and extensive expertise with numerous protocols and Cisco products, enabling effective design and implementation of VoIP systems for enterprises. Previous roles include serving as a SID Voice Specialist at Cable & Wireless Communications and as the Technical Support Coordinator at Serviconi, where they demonstrated strong project management and technical skills. Jaime holds a B.Sc. in Electronic Engineering from Universidad Pontificia Bolivariana.
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