Jake Daniel is a DevOps Engineering Manager at NICE, bringing nine years of experience in building, monitoring, and maintaining production environments for SaaS products. Previously, Jake led teams in multiple roles, including as an IT Helpdesk Lead Supervisor at Custom Register Solutions and a DevOps Engineer at CoreLogic—Next Gear Solutions. Their work has focused on automation, problem management, and continuous delivery methods, while they also hold degrees in Computer Science and Information Technology. Currently, Jake is dedicated to Site Reliability Engineering, striving to enhance performance and reliability for restoration contractors through technology.
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