Jake Thomas is a Cloud Operations Engineer at NICE Ltd since July 2022, with extensive experience in technical support and consulting roles at insightsoftware from July 2018 to April 2022, where responsibilities included serving as a Technical Consultant, Tier 2 Support Engineer, and Technical Support Professional. Prior to insightsoftware, Jake worked as a Financial Associate with Fidelity at Veritude, handling high-volume consumer interactions regarding RSA and 401(k) plans. Additionally, a background as a Technical Sourcing Specialist at Volt Workforce Solutions involved recruiting and qualifying candidates for various job roles. Jake's earlier experience includes serving as a Senior Serviceman at Office Depot and as a Cloud Developer at NeoNova Network Services, where significant contributions were made in automating billing processes. Educationally, Jake completed coursework at North Carolina State University from August 2010 to December 2014.
This person is not in the org chart
This person is not in any teams
This person is not in any offices