Jason Boylan is a seasoned professional in program management and implementation, currently serving as the Lead Program Manager at NICE's AI Center of Excellence since 2025. They previously held various roles, including Lead Services Program Manager for Customer Experience Analytics and Technical Engagement Manager at NICE Ltd from 2017 to 2021. Earlier in their career, Jason worked as a Senior Consultant at Manhattan Associates and as a Technology Project Manager at Thomson Reuters. They also experienced a brief stint as an Engineer at Cerex Environmental Services in 2005 and served as a Senior Implementation Manager at Aptos Retail from 2015 to 2017.
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