Jason Roberge is an experienced technical professional with a strong background in training and systems analysis. Currently serving as Lead Technical Trainer and Team Lead - Enterprise Systems Engineer - Level III at NICE Ltd since 2013, Roberge specializes in Nice Interaction analytics and database management, overseeing team operations and developing SQL scripts. Previously, Roberge owned Roberge Consulting Group LLC, where custom Salesforce platforms were developed and personalized technical training was provided. With earlier roles as an IT Support Specialist at CardScan and a Data Analyst at New England Survey Systems, Roberge has consistently focused on database management, client training, and technical support. Roberge holds a Bachelor of Science in Mathematics and Statistics from the University of Massachusetts Amherst.
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