Jayakesavan Muthazhagan is a Lead Software Engineer at NICE, specializing in distributed systems and cloud architecture. With over 18 years of experience, they have developed scalable and secure systems across various companies, including Fidelity Investments and LivePerson, where they successfully migrated applications to cloud environments and optimized knowledgebase accuracy. Jayakesavan holds a Bachelor’s degree in Electrical and Electronics Engineering from Anna University and previously worked as a Senior Java Developer at IHS Markit, where they provided technology guidance and leadership in software development.
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