Jayson Joble is a Network/Voice Engineer with 17 years of experience in Cisco R&S and Contact Center technologies, focused on implementation and support. They have successfully identified and resolved customer-related issues while managing relationships, demonstrating expertise in troubleshooting and log analysis. Currently serving as a Senior Technical Support Engineer at NiCE, Jayson provides comprehensive support for ACD, connectivity, and digital reporting issues. They have held multiple roles in prominent companies, including Senior Escalation Engineer at eLoyalty and Network Engineer at various organizations. Jayson is pursuing a BS in Computer Engineering at the Technological Institute of the Philippines.
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