Jeff R. is a Technical Account Manager at NICE Ltd since October 2022, with prior experience in the same role at PandaDoc from July 2020 to September 2022, where Jeff advocated for product enhancements and supported sales teams. Previous positions include Customer Support Specialist and Customer Support Associate, focusing on customer complaints, needs assessments, and service improvements. Jeff also worked as an Environmental Scientist at A-C-T Environmental & Infrastructure, Inc. from July 2017 to September 2019, providing waste management advice and conducting fieldwork. Jeff holds a Bachelor of Science in Environmental Science from the University of South Florida, completed in May 2017.
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