Jeff Thode is an experienced professional in the technology and communications sector, currently serving as Principal Solutions Architect at NICE inContact since September 2017. Prior roles include Director of Operations Strategy & Testing at Asurion, Self Service Channel Lead at WEX Inc., and Director of the Voice Channel at Asurion. Jeff also held positions as Director of Product Development at CSG Interactive Messaging and Executive Director of Account Management at Prairie Interactive Messaging. Additionally, Jeff worked with West Corporation and West Interactive as Director of Information Services. Jeff holds an educational background from the University of Nebraska at Omaha. Responsibilities throughout Jeff's career have included product strategy and technology implementation for various interactive communication solutions and analytics.
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