Jeremy Sparrell is currently a Senior Salesforce Software Architect at NICE, a position they have held since 2025. Previously, they served as a Salesforce Software Architect and held multiple engineering roles at NICE CXone from 2016 to 2017. Jeremy also contributed to the field as a Reporting Analyst at DIRECTV from 1998 to 2006 and as a Scheduling Analyst at Comcast from 2006 to 2007. They earned a Bachelor of Business Administration from Northwest Nazarene University between 2003 and 2005.
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