Jocelyn Venkatesh is an accomplished business leader with over 20 years of experience in IT and business program management. Currently serving as the Director of Cloud Program Management and Delivery at NICE, Jocelyn is known for outstanding project and conflict management skills, successfully leading complex programs and building strong project management teams. Previous roles include Director of Customer Service at WorkflowOne, where significant organizational changes and efficiencies were implemented, and Director of Project Management at Archway Marketing Services, overseeing project quality and adherence to best practices. With expertise in bridging the gap between business and technology, Jocelyn is a strategic solutions provider respected for effective communication and leadership across cross-functional teams.
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