John A. Russo, MBA, is a Professional Services Manager at NICE Systems, where they drive growth and customer success through innovative methodologies and strategic planning. With extensive experience as a business analyst and project manager at various companies, including Archive Systems and The Nielsen Company, John has a proven track record of improving project lifecycles and enhancing client satisfaction. John holds multiple degrees, including an MBA in Computer/Information Technology Administration and Management from the University of Phoenix and a Bachelor of Science in Biology from Seton Hall University.
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