John Kenshole is a seasoned Lead Software Quality Assurance Engineer at NiCE, specializing in public safety solutions with over 25 years of experience in software testing. John has a proven track record in end-to-end testing of real-time audio recording software, applying risk-based testing methodologies and configuring complex full-stack solutions. Previously, John worked as a Senior Software Test Analyst at Smoothwall Ltd and IBM, focusing on system and functional testing. John holds a Bachelor of Science degree in Computing and Informatics from the University of Plymouth.
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