John Landry is an experienced Production Support Engineer currently employed at NICE Ltd since May 2022, with a previous tenure at Bottomline Technologies from November 2018 to April 2022. John has a strong background in technical support, having worked as a Technical Support Engineer at RSA Security and as an Oracle DBA at Amdocs, where responsibilities included remote database issue analysis. Earlier positions included Customer Support Engineer at Comverse, UNIX System Administrator at MKNS, and Environment Support Specialist at IBM, where John was involved with Oracle BRM, scripting, and UNIX support. John holds a BSc in Computer Science from Aberystwyth University, earned between 1993 and 1997.
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