Jonathan Maczynski is a Senior Business Solutions Consultant at NICE Ltd, specializing in customer experience and operational management. With previous roles including Operations Director at QualiOne and Customer Care Manager at CORDON ELECTRONICS, they have extensive experience in managing teams and improving customer satisfaction across various industries. Jonathan also holds a Bachelor's degree in Trade from the Paris Chamber of Commerce and Industry, where they previously earned a Brevet de technicien supérieur in Business Management & Administration.
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