Josh Webster is a QA Engineer II at NICE since April 2016, with extensive experience in creating and maintaining regression test sets, analyzing and vetting bugs, and performing various forms of software testing. Previous roles include Senior Product Specialist and Senior Xactimate QA Analyst at Xactware, where responsibilities encompassed resolving high-priority product issues, customizing user profiles, and performing product testing to enhance quality. Josh began a career at Xactware in 2006 as a Software Support Technician, providing customer support and resolving general issues. Josh holds a Bachelor of Science degree in Information Technology from Western Governors University, earned between January 2015 and November 2022.
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