Judy Soltis

Judy Soltis is an accomplished professional with a strong background in customer success and management. Currently serving as the Team Lead for Customer Success at NICE since October 2018, Judy oversees the North America Customer Success Team, acting as a primary advocate for customers. With extensive experience at Satmetrix since April 2005, Judy has held roles as Senior Customer Success Manager, Education Manager, and Implementation Manager, focusing on customer advocacy and the implementation of Customer Experience Management (CEM) solutions. Previously, Judy spent over two decades at Lucent Technologies in a managerial role, contributing to corporate-wide business initiatives. Judy holds an MBA in Management from Fairleigh Dickinson University and a Bachelor's degree in Business Administration and Management from Montclair State University.