Jun Diaz is a highly experienced technical support professional with a comprehensive background in engineering and customer service. Currently serving as a Senior Technical Support Engineer at NICE Ltd since October 2016, Jun provides technical assistance for direct customers and business partners in Japan. Prior experience includes roles at Enghouse Interactive as a Technical Support Engineer, specializing in post-sales support for Contact Center products, and a System Engineer focusing on APAC customers. Jun's earlier career includes positions as a Senior Support Engineer at Avaya and an IT Engineer at Cisco Systems. Jun's educational credentials consist of a Bachelor of Science in Electrical, Electronics and Communications Engineering from the University of Santo Tomas, obtained from 1986 to 1991.
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