Justin Allen has extensive experience in education and training within the telecommunications and technology sectors. At NICE inContact from September 2014 to October 2017, Justin served as an Education Consultant, facilitating training for over 100 clients and collaborating with experts to enhance curriculum effectiveness. Prior roles at CenturyLink included Lead Sr. Corporate Trainer, where Justin led a team of trainers and managed corporate training initiatives, and Supervisor of Network Operations, responsible for directing a team in Wireless Technical Support. Currently, as Manager of Education at NICE, Justin oversees global training delivery, directing new hire education programs and managing performance metrics. Justin's career began in various roles at US West Communications, where initial training and customer service were key responsibilities. Justin attended Southern Utah University from 1991 to 1993.
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