Kaustubh Pathak is a Tech Manager at NICE Ltd, bringing over 10.5 years of experience in customer experience leadership and technical support, having managed a team dedicated to servicing 600 customers and contributing to $28 million in revenue through the Feedback Management product. Previously, Kaustubh worked at NICE as a Specialist Software Engineer and Tech Lead Software Engineer, achieving significant reductions in customer issues and product defects. They began their career at Tech Mahindra as an Associate Software Engineer, earning recognition for identifying critical bugs. Kaustubh holds a Bachelor's Degree in Electronics and Telecommunication Engineering with distinction from Shivaji University.
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