Ken Harrington is a seasoned professional with extensive experience in sales engineering and management within the financial services sector. Currently serving as a Senior Sales Engineer at NICE CXone since December 2021, Ken has previously held notable positions at Wells Fargo, where responsibilities included strategy and management of cloud call center technology as Vice President and Virtual Channels Client Services Manager. Prior roles at Wells Fargo also included developing omni-channel engagement strategies. Ken's experience extends to Huntington National Bank, overseeing consumer operations, and a decade at Chase, where responsibilities included international business consulting in call center technologies. Ken Harrington holds a Master of Arts in Industrial and Organizational Psychology and a Bachelor of Arts in Business Organizational Communication, both from Otterbein University.
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