Kim Vogler is an experienced leader in UCCE, Webex CCE, and call center technologies, with over 25 years of expertise in technical product support, TAC management, and change management. Currently serving as the Lead Technical Account Manager at NiCE, Kim previously held the position of Executive Director at TTEC, where they developed innovative strategies and empowered teams for enhanced operational efficiency. Prior to that, Kim was a Lead Technical Support Engineer at Cisco Systems, excelling in troubleshooting and customer service. Known for building strong relationships and fostering collaboration, Kim thrives in high-stakes environments and is dedicated to delivering outstanding service.
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