Kumar Ujjawal is currently a QA Architect at NiCE, following a role as a Quality Assurance Engineer II at Amazon. They have extensive experience in automation and performance testing, particularly within the AVAYA CC portfolio, where they have worked on projects integrating social media platforms into customer communication solutions. Prior to their tenure at Amazon and NiCE, Kumar held various positions at Avaya, starting as a Technical Support Engineer and advancing through roles focused on quality assurance and testing. Kumar holds a Bachelor's degree in Electronics and Communication from Thakral College of Technology.
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