Kyle Planta is currently a Global Designated Support Engineer at NiCE, where they support high-profile business units with complex CXone implementations, specializing in connectivity and workforce management. Prior to this role, Kyle gained experience as a Technical Support Representative at Five9 and Payreto, where they developed a strong foundation in customer service and technical troubleshooting. Starting as a generalist engineer, they advanced through continuous learning and a commitment to technical excellence, focusing on delivering customer-centric solutions and mentoring colleagues in their field.
Location
Cainta, Philippines
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