Leinati Allen

Leinati Allen (Aiono) is a Senior Business Consultant at NICE Ltd, leveraging over 20 years of experience in contact center operations and vendor management. Previously, Leinati held various roles, including Admissions Consultant and Career Services Advisor/Recruiter at Independence University, where they facilitated student placements and supported job search strategies. At Fusion Contact Centers, Leinati excelled as a Sales Manager – Client Consultant, achieving significant revenue growth and overseeing extensive teams. Additionally, they served as Senior Operations & Workforce Manager at International Cruise & Excursions, Inc., where they managed the recruitment process and operational improvements across multiple departments.