Lucas Wallaker is a seasoned professional in technical account management with extensive experience in the telecommunications and customer engagement sectors. Currently serving as a Senior Technical Account Manager at NICE since January 2024, Lucas previously held the same title at LiveVox from February 2019 to January 2024, and began his career in account management at Bluestem Brands, Inc. from December 2012 to November 2018. Early roles included various positions at Meyer Associates Teleservices from July 2004 to November 2012, demonstrating a strong foundation in dialer operations and team leadership. Lucas's academic background includes studies at St. Cloud State University from 2001 to 2003.
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