Mark Weston

Mark Weston currently serves as the Technical Account Management and Customer Success Lead at NICE Ltd, where responsibilities include managing a skilled team of Technical Account Managers and Customer Success Specialists to achieve exceptional outcomes for Enterprise customers in the ANZ region. Previously, Mark held roles such as Customer Experience Account Manager at QPC, Head of Customer Success at Plexus, and Customer Success Program Director at Verint-Systems, where significant contributions were made to enhance customer engagement and success strategies. Mark's extensive experience in the field of customer success and account management spans over 18 years, complemented by a foundational education at Wirral Metropolitan College.