Mayur Kadam is an experienced Cisco Voice Engineer specializing in IP Telephony and IP Contact Center technologies. Currently serving as an APS Engineer at NICE since October 2019, Mayur previously held the position of Associate APS Engineer at the same company. Prior experience includes working as a Voice Engineer at Vodafone from August 2018 to October 2019 and as a Customer Service Representative at Concentrix Daksh Services India Private Limited for a brief period in late 2017. Mayur holds a Bachelor of Engineering degree in Information Technology from SKN Sinhgad Institute of Technology and Science, Lonavala, Pune, completed in 2017, and a High School Diploma in Information Technology from Dr. D. Y. Patil Polytechnic, Akurdi, Pune, obtained in 2014.
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