Melissa Muzzy has extensive experience in project management and customer success, spanning over three decades in the telecommunications industry. Currently serving as a Customer Success Manager and Project Manager at NICE since July 2014, Melissa has a demonstrated history of ensuring client satisfaction and managing projects effectively. Prior to NICE, Melissa held the position of Project Manager at Avaya from August 2006 to July 2014 and at InteCom Aastra from 1987 to 2006, where a solid foundation in project management skills was developed.
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