Michael A. Caputo is an accomplished information technology leader with a strong background in IT management and strategic planning. They served in various roles at NICE Ltd, including Service Operations Manager, DevOps, and previously as Information Technology Service Delivery Manager, where they successfully managed multimillion-dollar projects. At Mattersight Corporation, Michael contributed to a significant ITSM transformation, while at U.S. Cellular, they directed large-scale integration projects, demonstrating exceptional leadership in team management and process improvement. Michael earned a Master of Science in Information Technology from Northwestern University and a Bachelor of Science in Network and Communications Management from DeVry University.
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