Michael Staten is an experienced product manager with a strong track record in various sectors, including technology and education. Currently serving as a Senior Product Manager at NICE CXone since 2020, Michael oversees the enhancement of a contact center flow designer utilized by over 6,000 global companies. Previous experience includes serving as a Product Manager at SirsiDynix, where Michael managed the flagship library catalog product, and as a Product Owner at Waterford Institute, focusing on modernizing educational media for young learners. Additional roles include a business analyst at Veritude, a Group Product Manager at OrangeSoda, and a Senior Business Analyst at eBay, where Michael developed a workflow tool for regulatory compliance. Michael began a career in education as a Language Instructor at the University of Utah. Educated at the University of Utah with a B.A. in Spanish Literature and further studies at Western Governors University, Michael brings a diverse skill set to product management and development.
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