Milton Ballón is a highly experienced software architect with a robust background in designing and implementing scalable software solutions for customer interaction management, particularly at NICE since May 2019. Previously, as Director of Engineering at Mojix, Milton provided technical leadership and collaborated with stakeholders to refine project requirements. Additional experience includes roles as a Senior Software Development Engineer at Mojix, a lecturer at Universidad Católica Boliviana, and various engineering positions in companies such as TRUEXTEND and Software Andina. Milton holds a Bachelor's degree in Systems Engineering and a Master's degree in Computer Science from Universidad Mayor de San Simón, along with a diploma in Higher Education.
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