Mithun Kumar Kulal has over a decade of experience in site reliability and cloud operations, currently serving as a Specialist Site Reliability Engineer at NICE since June 2018. During time at NICE, Mithun held various titles, including Senior Site Reliability Engineer and Senior Specialist Cloud Operations Engineer. Prior to this role, Mithun worked at Amdocs from June 2010 to June 2018 as a Software Support Specialist, contributing to a strong foundation in technical support and engineering.
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