Ofir Shemesh is a Capture and Archiving Support Manager with over 5 years of global and local managerial experience in the technology industry, specifically in Tier 3 and Tier 4 support teams at NICE Systems. They currently lead the global support group and manage teams focused on complex recording, archiving, and playback solutions, ensuring high-level technical support for top clients. Ofir has also held roles as a QA engineer and Global Technical Lead, emphasizing planning, training, and team management across multiple regions. They hold a Bachelor of Science in Electrical and Electronics Engineering from Holon Institute of Technology. In addition to their professional pursuits, Ofir enjoys photography and American sports while spending time with their family.
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