Parker Smith

Parker Smith is a Product Customer Success Manager at NICE CXone, specializing in CXone Expert since November 2022, focusing on client engagement and AI solution curation to enhance user experiences. Prior experience includes roles as a Client Management Specialist at MedExpress, Key Account Manager at Computer Enterprises, Inc., and Account Manager at Insight Global, all contributing to extensive experience in client relationships and management. Additionally, Parker has a background in production arts and videography, having worked as a Production Arts Specialist at The Chapel-Akron Campus and a Videographer at Akron Football Video. Parker holds a Bachelor of Arts in Media Productions and Spanish from the University of Akron Honors College and has furthered education through international studies in Buenos Aires and Valladolid.