Patrick Goodwin is a User Experience Manager with over 15 years of global experience, specializing in user-centric design and the integration of Gen AI solutions. Currently at NICE CXone, they lead a team of designers in delivering intuitive designs and fostering cross-functional collaboration. Patrick previously served as Lead UX Designer at Bio-Rad Laboratories, where they established a dynamic UX department and successfully aligned design strategies with business objectives. They also held roles at various organizations, enhancing user experiences through strategic research and innovative design practices. Patrick is currently pursuing a Bachelor's degree in Design at Arizona State University.
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