Prasad Mhatre is a seasoned software engineer with extensive experience in developing advanced software solutions. Currently serving as a Senior Specialist Software Engineer at NICE since June 2017, Prasad focuses on building Copilot products utilizing large language models and generative AI to enhance customer experiences. Previous roles include Specialist Software Engineer, where Prasad designed and implemented a highly reliable global authentication system, and Tech Lead Software Engineer, contributing to scalable multi-tenant solutions on AWS. Prasad began the career as a Software Developer at TechBulls SoftTech Pvt Ltd. Educational qualifications include a Master of Technology in Data Science and Engineering from Birla Institute of Technology and Science, along with a Master of Engineering and Bachelor of Engineering in Computer Engineering from G.H. Raisoni Society's College of Engineering and Management.
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