Rajas Daithankar is a seasoned Lead Professional Services Engineer at NiCE, specializing in Customer Experience (CX) solutions and technology integration. With a robust background that includes leadership roles at Avaya, Rajas has driven Workforce Optimization and Automation initiatives across the Asia-Pacific region, focusing on delivering innovative solutions to enhance customer experiences. Rajas holds an MBA in Information Systems and a Bachelor of Engineering in Electronics & Telecommunications, underscoring a strong foundation in both technical and commercial aspects of CX and CRM.
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