Richard Buletche is a seasoned Technical Account Manager at NICE CXone since March 2020, recognized for developing strong client relationships, providing troubleshooting support, and ensuring customer satisfaction. With a comprehensive approach, Richard works collaboratively with cross-functional teams to address technical issues, prepares clients for go-live, and presents tailored solutions to enhance customer success. Prior to this role, Richard held various supervisory positions at Concur from June 2013 to March 2020, where responsibilities included leading data integrity and configuration services teams, managing client interactions, and delivering consultative support. Richard holds a degree in Biochemistry from De La Salle University, completed in 2006.
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