Rick Hawkes is an experienced professional in sales and account management, currently serving as an Account Executive at NICE Ltd since February 2023. Previously, Rick held various roles at Avaya from December 2009 to January 2023, including Strategic Alliances Manager, Sales Engineering Manager, and Senior Sales Engineer. Prior experience includes working as a Technical Account Manager at Nortel Networks from June 1998 to November 2009 and as a Sales Engineer at both Bay Networks Inc. and Xylogics. Rick's educational background includes a Higher National Certificate in Computing Technology and Transmission Theory from The Bedford College Group, completed in July 1988.
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