Robert Jones is a seasoned Director of Engineering specializing in analytics platforms, currently managing the Customer Experience Analytics team at NiCE since 2016. Previously, they led the Applications Development team at Attensity Corp. from 2006 to 2016, overseeing the transition to in-house architectures and developing innovative UI frameworks. Robert holds an Associate of Arts and Sciences in Computer Science from ITT Technical Institute-Utah, earned between 2001 and 2004.
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