Robert Martinez currently serves as Lead Technical Account Manager at NICE CXone, a position held since August 2022. Prior to this, Robert held various roles at Nortel from August 2000 to July 2022, including M1 Sr Engineer, Escalation Manager, and Support Engineer/Manager. Additionally, Robert served as Service Delivery Manager at Avaya during the same time frame. Robert is a graduate of The University of Texas at San Antonio.
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